Responsible Gaming

Gaming Should Be Entertainment

At Fair Go Casino, we believe that gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyable, affordable, and played within your means.

If you find yourself gambling more than intended or experiencing negative impacts on your life, it's important to seek help. Support is available and confidential.

Age Verification

Fair Go Casino is only for players aged 18 years and over, or the legal gambling age in your state or territory, whichever is greater. It is illegal for anyone under this age to gamble online.

We take age verification seriously and reserve the right to request proof of identity at any time.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:

• Chasing losses by gambling with more money to recover what you've lost
• Hiding or lying about the amount of time or money spent gambling
• Inability to stop or reduce gambling despite wanting to
• Gambling with money intended for bills, rent, food, or other essentials
• Neglecting family, friends, work, or other responsibilities due to gambling
• Borrowing money or accumulating debt to fund gambling
• Experiencing anxiety, depression, or mood changes related to gambling
• Needing to gamble with larger amounts to achieve the same excitement
• Failed attempts to cut back or stop gambling
• Using gambling to escape problems or negative feelings

Self-Help Tools and Controls

Fair Go Casino provides several tools to help you stay in control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a session or time period
• Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need to take a break
• Cool-Off Period: Take a break from gambling for a set period without permanently closing your account

To access these tools, please visit your account settings or contact our support team. These controls are designed to help you gamble responsibly.

Get Help – Support Organizations

If you or someone you know is struggling with gambling, confidential support is available:

Australia

• Gambling Help Online – Free counselling and support service
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (toll-free, confidential)
• Gambler's Help – Victorian gambling support service
  Phone: 1800 858 858
• Problem Gambling Services NSW
  Phone: 02 9385 6322

International Support

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom – National Self-Exclusion Scheme)
  www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

If You Need Help

Don't struggle alone. Problem gambling is treatable, and support is available right now. Reaching out is a sign of strength, not weakness.

Whether you need advice, counselling, or information about self-exclusion options, please contact one of the organisations listed above. All services are confidential, non-judgmental, and free.

If you're in immediate crisis, please contact emergency services or a crisis helpline in your area.